This section contains questions and answers on some of the things you might want to know. Most of the questions we get are from new undergraduate students who are on a full-time HNC, HND, degree or equivalent course.
Award Notice
- I have not yet received an award notice - what should I do?
- I have lost my award notice - what should I do?
- What do I do if I need someone to explain my award notice to me?
- How do I contact SAAS?
Bursary
- What bursary is available?
- Who can apply for a bursary?
- To get a bursary do I need to take a student loan?
- Do I have to pay the bursary back?
- How much will I get?
- How do you pay the YSB?
Disabled students
- I have a disability - can I get extra help?
- When can I apply for DSA?
- I will not be applying to you for a student loan or for my fees. Can I apply for DSA?
- How do I find out what equipment or other help I need?
- I will be getting a dyslexia assessment by an Educational Psychologist. Who pays for the assessment?
- Can I buy equipment before my course begins?
- What happens to the equipment when I complete my course?
- What if I transfer to another course and need different equipment?
- Who can you make payments to?
- What does the DSA not pay for?
Income Assessment
Parents Income
- Do you take my parents income into account?
- Why do you take my parents income into account?
- How much do my parents have to contribute towards my support?
- What if my parents don't want to give you details of their income?
- What if I have no contact with my parents?
Student's own income
- Do you take my income into account when you work out what I am due?
- If I work part-time while I study does this effect my support?
Lone Parents
- I am a lone parent, can I get any extra help?
- What do I have to do to prove that I am a lone parent?
- As a lone parent, do I get any help towards childcare?
Part time or distance learning
- What support is available if I study part time or by distance learning?
- How do I apply for the fee grant?
Special circumstances
Previous Study
Repeat Years
Studying Abroad
Support
- Can I apply for support to do my course?
- If I am not eligible to apply to SAAS for support, where can I get support for my course?
- What kind of support can I get?
- How much support will I get?
- When can I apply?
- How do I apply for support?
- If I try to apply on-line and can't, who should I contact?
- How will you pay my support?
- How much of my support do I have to pay back?
- How long does it take to process an application for support?
- When will I know how much money I will get?
Student loan for fees
- Can I apply for a student loan to pay my fees?
- How much can I apply for?
- How will you know what fees I'm being charged?
- How do you pay my fees?
- What if I don't want to take out a loan to pay my fees?
- When should I apply?
- When will I repay my fee loan?
Student loan for living
- How much student loan can I get?
- Do I have to pay back my student loan?
- How do I pay back my student loan?
- When do I start to repay my student loan?
- Do I pay interest on my student loan?
- How do you pay my student loan?
- I have not received my student loan payment schedule?
- I applied for the income-assessed loan but have been given the non-income assessed loan?
Travel Expenses
- Can I get any help with my travel expenses?
- How and when can I apply for my travel expenses?
- What travel expenses will you pay?
- What is the most you will pay?
- I travel by car every day will you pay for the cost of my petrol?
- My travel costs will be high, what can I do?
- When do I get my expenses?
- If I disagree with the amount you have given me for my travel expenses what should I do?
Terminology
For explanations of the terminology used on this website please see our glossary section.Tuition Fees
- Do I have to apply to you to get my fees paid?
- Will you pay my fees?
- Will the fees you pay, or I have to pay, increase each year?
- Do I have to pay top up fees?
- If I have to pay my own fees, how do I do this?
- Can I get any help with the tuition fees other than loans?
- What fees will I have to pay if I want to go to a Welsh or Northern Irish institution?