Frequently Asked Questions

This page contains answers to our current most commonly asked questions for full-time undergraduate students. We will update it continuously throughout the year. Part-time students should go to this section of the website.

My course starts this Autumn, when can I apply?
Applications for the 2018-2019 academic year will open mid April.

I have studied before, am I still eligible for funding?
You can find more information on our previous study rules here on our website.

Residence eligibility - I am not sure if I am eligibile for funding.
You can find detailed information here on our website.

Where can I find my award notice?
Simply log into your online account and look underneath ‘Applications’.  If your application has been processed and if you have been awarded funding, your Award Notice will be here for you to view and download.

Temporary internet Files and cookies
If you are experiencing persistent problems with your online application, the first thing you should try is deleting your Temporary Internet Files. How you do this can differ depending on the browser you are using. This website will tell you what to do.

I have not applied for funding since 2010-2011. Do I apply as a new student?
Please contact us on 0300 555 0505 as we will need to reactivate your account. This will allow you to register and submit an application to us.