SAAS Annual Report and Accounts 2013-2014 - page 17

SAAS
Due to improvements implemented
by SAAS, our contact centre was
able to answer almost 100% of
customer calls and our average
waiting time was 20 seconds.
1...,7,8,9,10,11,12,13,14,15,16 18,19,20,21,22,23,24,25,26,27,...50
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